Ultimately James wanted to achieve what we wanted to achieve. He was happy to listen carefully to our needs/requirements and to suggest approaches/solutions. We felt he kept us informed at every stage and was excellent at organising and dovetailing different services. James was able to successfully problem-solve when one historical issue arose with our house. James’s organisational skills meant he kept the project moving forward. He ensured that all was left clean and secure at the end of each day and he advised us what was to happen the next day and the timings involved. We were delighted with the end result.